The fix has been implemented and we are monitoring the results.
Posted Mar 05, 2020 - 11:27 UTC
Update
QA testing of the fix is complete, release is planned for 5th March 2020.
Posted Mar 04, 2020 - 14:37 UTC
Update
We now have a fix for the issue which is currently undergoing QA testing prior to release.
Posted Mar 03, 2020 - 11:18 UTC
Identified
We are experiencing an issue with Starling Connect where newly created subscriptions may be inaccessible. Existing subscriptions are not affected. The issue has been identified and our engineers are working on a fix.
Posted Feb 28, 2020 - 10:48 UTC
Update
We are continuing to investigate this issue.
Posted Feb 28, 2020 - 02:22 UTC
Investigating
We are experiencing an issue with Starling Connect where newly created subscriptions may be inaccessible. Existing subscriptions are not affected. Our engineers are working to resolve the issue.
Posted Feb 27, 2020 - 13:01 UTC
This incident affected: One Identity Starling (Connect).