All Systems Operational

One Identity Starling Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling NA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling EMEA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
On Demand NA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand EMEA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand APAC Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance on Aug 5th, 00:00 - 08:00 PDT Aug 5, 2026 00:00-08:00 PDT

We intend to perform a planned maintenance on Aug 5th, 00:00 - 08:00 PDT. You can expect a short service interruption at some point during this timeframe. This is affecting all services.
All further updates will be posted here on our status page.
Posted on Jul 21, 2026 - 07:56 PDT

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

Scheduled Maintenance for Starling Connector on 31st July 2026 (Friday)
Completed - The scheduled maintenance has been completed.
Jul 31, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 PDT
Scheduled - Starling Connect will undergo maintenance on 31st July 00:00 PDT - 08:00 PDT.

Expect service interruptions regarding the following connector:
Azure Infrastructure connector enhancement to add a UI flag to skip custom role discovery across subscriptions and support built-in roles only. (ID: 723260)
Jul 27, 05:30 PDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Scheduled Maintenance for Starling Connector on 24th July(Friday)
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 PDT
Scheduled - Starling Connect will undergo maintenance from 00:00–08:00 PDT on July 24th.

During this window, expect service interruptions affecting the Salesforce Connector. Details of the change being deployed:

1.Salesforce connector enhancment to Contact endpoint by adding pagination support to the Get All Contacts API call, improving performance and reliability for large result sets.
Jul 20, 02:43 PDT

Jul 23, 2026

All Services Affected in US-West
Resolved - We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.
Jul 23, 12:27 PDT
Monitoring - The issue has been resolved and services are operational. We will continue to monitor service health.
Jul 23, 11:35 PDT
Update - We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 11:21 PDT
Update - We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 10:50 PDT
Update - We're continuing to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 10:18 PDT
Update - We're monitoring the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 09:48 PDT
Update - We've identified an issue with a 3rd party provider and are working with them to resolve it.
Jul 23, 09:19 PDT
Investigating - We are aware of incident and currently investigating.
Jul 23, 09:04 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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