Resolved -
This incident is resolved
Dec 3, 06:32 PST
Monitoring -
We deployed the fix to production. Currently monitoring it.
Dec 3, 01:29 PST
Update -
We have identified the root cause of the issue and a fix is being implemented.
Dec 2, 10:23 PST
Update -
We have identified the root cause of the issue and a fix is being implemented.
Dec 1, 01:15 PST
Identified -
We have identified the root cause of the issue and a fix is being implemented.
Nov 28, 03:36 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 26, 01:58 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 25, 02:11 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client and Firefox are not impacted.
We will continue to work on this issue.
The next update is scheduled for Tuesday morning. If any relevant change to the situation happens, we will update the statuspage.
Nov 24, 07:40 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 24, 02:01 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client and Firefox are not impacted.
We will continue to work on this issue over the weekend.
The next update is scheduled for Monday morning. If any relevant change to the situation happens, we will update the statuspage.
Nov 21, 08:42 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 07:31 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 06:17 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 05:02 PST
Update -
We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 02:54 PST
Update -
We are continuing to investigate this issue.
Nov 20, 20:19 PST
Update -
We are continuing to investigate this issue.
Nov 20, 19:08 PST
Update -
We are continuing to investigate this issue.
Nov 20, 15:32 PST
Investigating -
We are investigating an issue impacting web-based RDP sessions when using Chromium-based browsers in PAM Essentials. SSH Sessions are unaffected.
Workarounds: using non-Chromium browsers such as Firefox or accessing services through native clients have proven effective.
Nov 20, 13:28 PST