All Systems Operational

One Identity Starling Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling NA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling EMEA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
On Demand NA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand EMEA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand APAC Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Starling Connector on 24th July(Friday) Jul 24, 2026 00:00-08:00 PDT

Starling Connect will undergo maintenance from 00:00–08:00 PDT on July 24th.

During this window, expect service interruptions affecting the Salesforce Connector. Details of the change being deployed:

1.Salesforce connector enhancment to Contact endpoint by adding pagination support to the Get All Contacts API call, improving performance and reliability for large result sets.

Posted on Jul 20, 2026 - 02:43 PDT

Scheduled Maintenance on Aug 5th, 00:00 - 08:00 PDT Aug 5, 2026 00:00-08:00 PDT

We intend to perform a planned maintenance on Aug 5th, 00:00 - 08:00 PDT. You can expect a short service interruption at some point during this timeframe. This is affecting all services.
All further updates will be posted here on our status page.

Posted on Jul 21, 2026 - 07:56 PDT
Jul 23, 2026
Resolved - We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.
Jul 23, 12:27 PDT
Monitoring - The issue has been resolved and services are operational. We will continue to monitor service health.
Jul 23, 11:35 PDT
Update - We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 11:21 PDT
Update - We continue to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 10:50 PDT
Update - We're continuing to monitor the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 10:18 PDT
Update - We're monitoring the issue with our 3rd party provider and are working with them to resolve it.
Jul 23, 09:48 PDT
Update - We've identified an issue with a 3rd party provider and are working with them to resolve it.
Jul 23, 09:19 PDT
Investigating - We are aware of incident and currently investigating.
Jul 23, 09:04 PDT
Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.