All Systems Operational

One Identity Starling Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling NA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling EMEA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
On Demand NA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand EMEA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand APAC Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Scheduled maintenance OneLogin April 15. 6:00PM - April 16. 11:30PM PDT
Completed - The scheduled maintenance has been completed.
Apr 15, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 PDT
Scheduled - Title: April Release Scheduled for Tonight

Details: April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.

Affected Infrastructure:
Components: AD / LDAP Connector Authentication, Admin Service, API Service, Desktop SSO, Directory Imports, Event Broadcaster Service, MFA, OneLogin Desktop Service, OneLogin Portal App, OneLogin Protect / OneLogin SMS, OneLogin Workflows, Portal, Provisioning Service, RADIUS Service, Single Sign-On Service, SmartFactor, Virtual LDAP (VLDAP) Service, AWS CLI, Trusted IDP, Smart Hooks, PKI, Google Chrome Browser Extension, PAM Essentials
Locations: EU Operating Region

Planned Start: April 15, 2025 6:00PM PDT

Expected End: April 15, 2025 11:30PM PDT
Apr 15, 18:56 PDT
Apr 14, 2025
Scheduled Maintenance (information only, no impact expected) April 14th 02:00-10:00 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 PDT
Scheduled - We intend to perform planned maintenance on Monday, April 14th, from 2 AM PDT to 10 AM PDT.
No service interruption is expected.

This change is being made to improve our front end security via changes to our Web Application Firewalls.
Extensive testing has been performed to prevent loss of service, however some customers may experience an error while connecting to their Starling instance via a web browser or API call following the change. For more information or determine if you have been impacted please see https://support.oneidentity.com/kb/4378893/changes-to-web-application-firewall-for-starling.

If you believe you have been impacted by this change on or after April 14th, please contact One Identity Support to log a Level 1 case for immediate assistance.

All further updates will be posted here on our status page.
Apr 1, 11:09 PDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

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