Update - We are still investigating this issue.
Sessions are impacted, however downloading the RDP file and connecting via RDP is still a viable workaround.
A further update will be provided at 01:00 PST/09:00 UTC
Jan 16, 2025 - 07:08 PST
Sessions are impacted, however downloading the RDP file and connecting via RDP is still a viable workaround.
A further update will be provided at 01:00 PST/09:00 UTC
Jan 16, 2025 - 07:08 PST
Update - We are still investigating this issue. We will provide further information at 08:00 PST
Jan 16, 2025 - 04:51 PST
Jan 16, 2025 - 04:51 PST
Investigating - We are currently experiencing an partial outage regarding SRA sessions closing unexpectedly after some time.
A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.
We are working on fixing the issue. Further updates will be provided at 05:46 PST.
Jan 16, 2025 - 03:34 PST
A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.
We are working on fixing the issue. Further updates will be provided at 05:46 PST.
Jan 16, 2025 - 03:34 PST
One Identity Starling
Partial Outage
Account Email Notifications
Operational
Account Services Portal
Operational
Cloud Assistant
Operational
Connect
Operational
Remote Access
Partial Outage
Subscription and Billing
Operational
One Identity Starling NA
Partial Outage
Account Email Notifications
Operational
Account Services Portal
Operational
Cloud Assistant
Operational
Connect
Operational
PAM Essentials
Operational
Remote Access
Partial Outage
Subscription and Billing
Operational
One Identity Starling EMEA
Partial Outage
Account Email Notifications
Operational
Account Services Portal
Operational
Cloud Assistant
Operational
Connect
Operational
PAM Essentials
Operational
Remote Access
Partial Outage
Subscription and Billing
Operational
On Demand NA
Operational
Identity Manager On Demand
Operational
Safeguard On Demand
Operational
On Demand EMEA
Operational
Identity Manager On Demand
Operational
Safeguard On Demand
Operational
On Demand APAC
Operational
Identity Manager On Demand
Operational
Safeguard On Demand
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance