Authentication issues for a sub-set of customers

Incident Report for One Identity Starling

Resolved

This incident has been resolved.

Posted Nov 27, 2018 - 10:38 PST

Identified

Customers that authenticate to Starling with their organisation's Azure Active Directory and where it is configured with Multi-Factor Authentication may be affected by https://azure.microsoft.com/en-us/status/ and experience problems signing in. We have a support case open with Microsoft to track this issue.

Posted Nov 27, 2018 - 08:54 PST

This incident affected: One Identity Starling (Account Services Portal).