Authentication issues for a sub-set of customers
Incident Report for One Identity Starling
This incident has been resolved.
Posted Nov 27, 2018 - 10:38 PST
Customers that authenticate to Starling with their organisation's Azure Active Directory and where it is configured with Multi-Factor Authentication may be affected by and experience problems signing in. We have a support case open with Microsoft to track this issue.
Posted Nov 27, 2018 - 08:54 PST
This incident affected: One Identity Starling (Account Services Portal).