Accessing Starling service portal

Incident Report for One Identity Starling

Resolved

Between 20:30 UTC on 04 May 2019 and 21:55 UTC on 04 May 2019, customers may have experienced issues accessing their Starling account. The identified root cause was a 3rd party service DNS Network Infrastructure related issue.

Posted May 02, 2019 - 15:04 PDT

Investigating

Our customer may experience intermittent issues while accessing starling portal and starling products.

Posted May 02, 2019 - 13:57 PDT

This incident affected: One Identity Starling (Account Email Notifications, Account Services Portal, Connect, Subscription and Billing).