Remote Access RDP Web Session Outage

Incident Report for One Identity Starling

Resolved

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Posted Feb 09, 2024 - 13:05 PST

Update

We are continuing to investigate this issue.

Posted Feb 09, 2024 - 06:24 PST

Investigating

Since 12:52PM CET 2024/02/08

Customers may experience issues or receive errors when using Remote Access RDP Web Session. All other services are unaffected.
This issue has been logged and it is under urgent investigation.

Posted Feb 08, 2024 - 08:27 PST

This incident affected: One Identity Starling EMEA (Remote Access) and One Identity Starling (Remote Access).