Starling Connect Partial Outage

Incident Report for One Identity Starling

Resolved

The issue has been verified to be resolved, all related services have returned to normal functional status.

Posted Nov 22, 2024 - 13:03 PST

Monitoring

A fix has been applied and we are currently monitoring.

Posted Nov 22, 2024 - 12:44 PST

Identified

Connector customers with Safeguard Privileged Password may experience issues performing certain tasks against the Registered Connector Asset [Test system, Check Password, Change Password, etc...]. The issue has been identified and we are working on a solution.

Then next update will occur at 1PM PST

Posted Nov 22, 2024 - 11:05 PST

This incident affected: One Identity Starling EMEA (Connect), One Identity Starling NA (Connect), and One Identity Starling (Connect).