Authentication issues for a sub-set of customers
Incident Report for One Identity Starling
This incident has been resolved.
Posted Nov 20, 2018 - 00:31 UTC
We are continuing to work on a fix for this issue.
Posted Nov 19, 2018 - 19:44 UTC
Customers that authenticate to Starling with their organisation's Azure Active Directory and where it is configured with Multi-Factor Authentication may be affected by and experience problems signing in. We have a support case open with Microsoft to track this issue.
Posted Nov 19, 2018 - 11:42 UTC
This incident affected: One Identity Starling (Account Services Portal, Two-Factor Authentication, Subscription and Billing, Account Email Notifications, Hybrid Subscription, Connect).