SafeGuard Approval Requests not completing

Incident Report for One Identity Starling

Resolved

A fix has been applied, all functionality has been restored.
Posted Aug 28, 2019 - 14:02 PDT

Identified

on 08/27/2019 5:00 PM UTC it was discovered that approval requests calls from SafeGuard appliances to Two-Factor Authentication service were failing. It issue has been identified and a resolution is in progress
Posted Aug 28, 2019 - 11:21 PDT
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