We have received confirmation from our 3rd party provider that the incident in regard to Starling Two-Factor Authentication push notifications is resolved and it should be completely operative now with functionality and performance fully restored.
Posted Nov 26, 2020 - 04:48 PST
Monitoring
Our 3rd party provider has deployed a fix for "Webhooks for Push" which potentially caused delays in Starling Two-Factor Authentication push notifications. We will monitor this for a full resolution and provide a further update when possible.
Posted Nov 26, 2020 - 02:14 PST
Update
Our 3rd party provider is continuing to work on a fix for delays in Starling Two-Factor Authentication push notifications. Further updates on progress will follow.
Posted Nov 25, 2020 - 13:23 PST
Identified
We have received reports from our 3rd Party Provider that Starling Two-Factor Authentication Push Authentications may be delayed. This issue is being addressed and we will provide a further update as soon as we have one.
Posted Nov 25, 2020 - 07:08 PST
This incident affected: One Identity Starling (Account Email Notifications, Account Services Portal, Connect, Subscription and Billing).