One Identity Starling Status

All Systems Operational

One Identity Starling Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

Remote Access Operational

Subscription and Billing Operational

One Identity Starling NA Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

PAM Essentials Operational

Remote Access Operational

Subscription and Billing Operational

One Identity Starling EMEA Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

PAM Essentials Operational

Remote Access Operational

Subscription and Billing Operational

On Demand NA Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

On Demand EMEA Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

On Demand APAC Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

Scheduled Maintenance April 25th 03:00 AM - 11:00 AM PDT

Completed - The scheduled maintenance has been completed.
Apr 25, 04:18 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 03:00 PDT

Scheduled - We intend to perform planned maintenance on April 25th 03:00 AM - 11:00 AM PDT. You can expect a short service interruption at some point during this timeframe.
Apr 5, 02:59 PDT

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

Logins to PAM Essentials via OneLogin Impacted

Resolved - Users should now be experiencing normal performance while engineers investigate the root cause.
Apr 22, 08:43 PDT

Update - Engineers have taken mitigation steps to ensure full functionality for customers. We are continuing to work towards identifying the underlying cause of the issue.
Apr 22, 07:04 PDT

Investigating - Logins to PAM Essentials via OneLogin are currently impacted.

We will provide a further update at 09:00 PDT.
Apr 22, 06:57 PDT

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Urgent Security Update April 19th 1 AM - 9 AM PDT

Postmortem - Read details
Apr 19, 09:01 PDT

Completed - Completed – Unscheduled maintenance has been completed. Security Hotfix has been applied to all Identity Manager On Demand and Identity Manager On Demand Starling Edition instances to address Defect 437475. For more information on this defect, please see Knowledgebase Article 4374509. https://support.oneidentity.com/kb/4374509/
Apr 19, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 01:00 PDT

Scheduled - We must perform urgent security related maintenance to all instances of Identity Manager On Demand on Friday, April 19th from 1 AM to 9 AM PDT.
You can expect a short service interruption at some point during this timeframe.
All further updates will be posted here on our status page.
Apr 19, 00:41 PDT

Apr 18, 2024

Safeguard On Demand outage

Resolved - This incident has now been resolved.

We will follow this incident with an RCA.
Apr 18, 13:54 PDT

Identified - The issue has been identified and we are working on a fix
Apr 18, 12:01 PDT

Update - We are continuing to investigate this issue.
Next update will occur in 2 hours.
Apr 18, 10:51 PDT

Update - We are continuing to investigate this issue.
Apr 18, 07:45 PDT

Investigating - We are currently investigating this issue.
Apr 18, 05:59 PDT

Urgent Security Update April 18th 1 AM - 9 AM PDT

Completed - The scheduled maintenance has been completed.
Apr 18, 09:00 PDT

In progress - Emergency maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 01:21 PDT

Scheduled - We must perform urgent security related maintenance to all instances of Identity Manager On Demand on Thursday, April 18th from 1 AM to 9 AM PDT.
You can expect a short service interruption at some point during this timeframe.
All further updates will be posted here on our status page.
Apr 18, 01:20 PDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.