Update - We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client and Firefox are not impacted.
We will continue to work on this issue over the weekend.
The next update is scheduled for Monday morning. If any relevant change to the situation happens, we will update the statuspage.

Nov 21, 2025 - 08:42 PST
Update - We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 2025 - 07:31 PST
Update - We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 2025 - 06:17 PST
Update - We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 2025 - 05:02 PST
Update - We're investigating a possible issue related to session launch using the Chromium based browsers where the session fails unexpectedly. The native client is unaffected. Access via Firefox browser also works fine.
Nov 21, 2025 - 02:54 PST
Update - We are continuing to investigate this issue.
Nov 20, 2025 - 20:19 PST
Update - We are continuing to investigate this issue.
Nov 20, 2025 - 19:08 PST
Update - We are continuing to investigate this issue.
Nov 20, 2025 - 15:32 PST
Investigating - We are investigating an issue impacting web-based RDP sessions when using Chromium-based browsers in PAM Essentials. SSH Sessions are unaffected.

Workarounds: using non-Chromium browsers such as Firefox or accessing services through native clients have proven effective.

Nov 20, 2025 - 13:28 PST
One Identity Starling Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
Remote Access Operational
Subscription and Billing Operational
One Identity Starling NA Partial Outage
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Partial Outage
Remote Access Operational
Subscription and Billing Operational
One Identity Starling EMEA Partial Outage
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Partial Outage
Remote Access Operational
Subscription and Billing Operational
On Demand NA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand EMEA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand APAC Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance for Starling Connect - November 24th, 00:00 PDT - 08:00 PDT Nov 24, 2025 00:00-08:00 PST

Expect service interruptions regarding the following connectors:
- Workday HR: A bug fix on Employees Endpoint not showing Correct Worker Status for GetByID of an employee when there are more than one Worker_Job_Data will be released for v6.1.
- OracleFusionCloud: A new version 2.1 will be introduced which will have Work relationship and Worker Assignment of an Employee selected based on only Primary Flag as True.

Posted on Nov 11, 2025 - 03:02 PST

Scheduled Maintenance December 8th, 00:00-08:00 PDT Dec 8, 2025 00:00-08:00 PST

We intend to perform planned maintenance on December 8th, 00:00-08:00 PDT. You can expect a short service interruption at some point during this timeframe.
Posted on Nov 21, 2025 - 05:18 PST
Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

Unresolved incident: PAM Essentials Issue with web-based RDP sessions.

Nov 20, 2025
Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 00:00 PST
Scheduled - Expect service interruptions regarding Workday HR: A new version, 6.1 will be introduced which will have some enhancements (filters supported, Effective dates fixed for get All Minimal List, get correct worker status for an employee Get BY ID, Effective dates calculated based on ContinuousServicedate Flag) on only FutureDatedEmployees endpoint.
Nov 11, 03:02 PST
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.